Glowsuri Shipping Policy
Effective Date: March 13, 2025
At Glowsuri, we strive to offer a fast and reliable shipping experience for our customers. This Shipping Policy outlines the shipping options available, processing times, and important details to help you track and receive your order on time.
1. Shipping Methods and Estimated Delivery
Glowsuri provides both domestic and international shipping options. Depending on the shipping destination, delivery times may vary:
- Domestic Shipping (within the U.S.): Orders typically ship within 1-3 business days after your payment has been confirmed. Delivery time usually ranges from 5-7 business days, depending on your location.
- International Shipping: We offer international shipping to many countries. Delivery times vary but typically take between 7-14 business days. International customers may be required to pay customs duties and taxes upon delivery, which are the responsibility of the customer.
2. Shipping Costs
Shipping fees are calculated based on your order’s size, weight, and delivery location. These fees will be displayed at checkout before you complete your order. Occasionally, we offer special promotions for free shipping, which will be clearly stated on the website during checkout.
3. Order Processing
After your order is placed and payment is confirmed, Glowsuri processes orders within 1-3 business days. You will receive an email confirmation with tracking information once your order has been shipped. Orders placed on weekends or holidays may experience delays.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress through the shipping carrier’s website or our website.
5. Shipping Address Accuracy
Please double-check your shipping address at checkout to ensure that it is correct. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses. If you realize an error after submitting your order, please contact us immediately to update the information.
6. Lost or Damaged Shipments
If your order is lost or damaged in transit, please contact Glowsuri customer service immediately. We will help resolve the issue by contacting the carrier and arranging a replacement or refund.
Contact Information
For any questions or issues related to shipping, please reach out to us at:
Glowsuri
194 Holiday Ln, Newton Grove, North Carolina
Email: info@glowsuri.com
Phone: (910) 594-1650