Payment Policy

Effective Date: January 7, 2025

At GlowSuri, we aim to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the various methods available for making purchases and the security measures we use to protect your financial information.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure you can complete your purchase quickly and conveniently. These include:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payments
  • Gift Cards: Gift cards can be used for purchases on our website

Payment must be made in full before your order is processed and shipped.

2. Secure Payment Processing

All payment transactions on our website are securely processed through industry-standard encryption technology. We use a trusted third-party payment gateway to ensure that your sensitive information, such as credit card details, is encrypted and protected from unauthorized access.

GlowSuri complies with the Payment Card Industry Data Security Standard (PCI DSS) to maintain the highest level of security for our customers’ payment information.

3. Order Confirmation and Invoice

Once your payment has been successfully processed, you will receive an order confirmation email. This email will include a summary of your order, including the items purchased, the total amount, and the shipping address. Please keep this email for your records. An invoice will also be available for download in your account if you registered one.

4. Sales Tax

Sales tax is applicable to all orders shipped within certain jurisdictions. The applicable sales tax rate will be calculated during checkout, based on the delivery address you provide. We are required by law to collect sales tax in certain locations, and the tax rate will be reflected in the final order total.

5. Payment Errors and Issues

If there are any issues with processing your payment, we will notify you promptly. This may include payment failure due to insufficient funds, incorrect payment details, or problems with the payment provider. In such cases, please verify your payment details or select an alternative payment method.

6. Currency

All transactions are processed in US Dollars (USD). Currency conversion fees may apply for international customers, depending on the payment provider.

7. Fraud Prevention

GlowSuri uses advanced fraud prevention tools to ensure that all transactions are legitimate. If any suspicious activity is detected, we may request additional verification before processing the order. This is for your protection and to ensure that unauthorized transactions are not completed.

8. Payment Terms

By making a purchase on our website, you agree to pay the total amount of your order, including any applicable taxes, shipping fees, and other charges. Orders will be processed only after payment is received and verified.

9. Refunds and Cancellations

If you wish to cancel or modify your order after payment has been processed, please refer to our Refund and Returns Policy for more details. Refunds will be issued to the original payment method used for the transaction.

10. Contact Us

For any payment-related questions or concerns, please feel free to contact our customer service team:

GlowSuri
Phone: (910) 594-1650
Email: info@glowsuri.com
Website: www.glowsuri.com